InterContinental Lisbon, an IHG Hotel

The hotel boasts an exceptional staff, always eager to assist. They efficiently organized various reservations for me. The majority of them were fluent in English, with a few proficient in Spanish, ensuring seamless communication with the entire team. While the breakfast was satisfactory, there is room for improvement. The bed and room, however, provided a comfortable stay. We booked two rooms for our stay

I chose this hotel because it was directly across from a park where I could walk my dog and it was also near a tour bus stop. The room was clean and spacious. Breakfast was great.

We had a function to attend but I was concerned as I was unsure whether the hotel can accommodate the needs of a physically disabled guest who is wheelchair bound. I decided to take the plunge with a wheelchair accessible room. The bathroom with an open shower is large and convenient for people with physical disabilities. The services, that left an impression were the concierge, breakfast and room services. They were awesome. The room amenities met our needs; the charging station is conveniently located on the table top where we were able to enjoy the tea and coffee services and charge our phones at the same time. The concierge team was very helpful; going out of their way to assist. The breakfast spread was good; the breakfast team was prompt and helpful. At the breakfast area, there is an open elevator for the disabled. This is very convenient. This is a hotel that considers the needs of its physically challenged guests. Kudos!

The location was great - close to the main attractions. The hotel staff, breakfast and room was amazing as it was quite spacious.

very clean, nice and comfortable rooms. we stayed in a family room and it was very spacious and perfect for a family of 4. one room had a huge double bed while the connecting room had two singles. Both rooms where a good size with a little space between where the adjoining doors meet